Remote
Collaboration
Anytime, Anywhere between product experts, product users, technicians, workers, experts and customers to manage asset performance and enhance productivity
Remote Collaboration
Anytime, Anywhere between product experts, product users, technicians, workers, experts and customers to manage asset performance and enhance productivity
Key Challenges
Service technicians end up visiting a site multiple times due to the lack of insight beforehand.- Field technician visits are time-consuming, expert visits are 10X more so - leading to high asset downtime
- The logistics of these activities take many weeks to months before the asset can be restored to its original condition.
Solution
Remote collaboration between service technicians and field experts to visualize effectively, perform jobs quickly and get the right recommendations instantly.
Improve product operation, safety, efficiency and responsiveness thereby increasing user productivity and satisfaction.
Benefits
Reduce costly travel and time on site through remote video assist
Keep field technicians safe
Reduce downtime and accelerate problem solving
Seamlessly integrate & Visualize IoT sensor data